Customer Testimonials
Seems they have improved from the last time I dealt with them. Hopefully it keeps up.
Not like other dealer ships that are pushy. Very laid back and friendly. Appreciate their approach
Very considerate, not pushy, willing to do multiple estimates, knowledgeable, personable. I especially appreciated that the finance associate Sebastian and the sale specialist Chris were willing even days after the sale to answer any questions I had, and spend time with me to verify if I understood and comprehended the paperwork involved
This is the 4th time we have been back to have the fluid replaced/serviced. 4 times is ridiculous for the same thing. Why can't you fix the problem?
I had a great experience at Vision Hyundai of Canada while I waited for routine maintenance being done on my 2024 Kona
no waiting time for my car to be taken in have an oil change. Staff was very nice
John, Brianna, and Sebastian did great
Phil Meek did an outstanding job! I was really impressed with him. Overall, excellent experience.
It took quite a while but ending up getting a car. The finance manager was awesome
Were very nice people . Appreciate all the hard work
The dealership is really good and I continue going there because of the service Always a good experience
Sebastian and Chris were good to work with.
The service was good and timely. My only complaint is that my phone # and email seems to be attached to many customers. I receive texts, emails and phone calls for car service that isn’t for My car. I have complained many times and nothing changes.
Great
Really only had a roof rack installed. The woman I dealt with was very nice and pleasant.
Unfortunate that my car needed as many repairs as it did, but thankfully the staff were transparent and understanding
Salesman was Britton and he did a great job getting me the vehicle I was looking for
Willing to listen and stand behind their work
The service department and especially Tylor were amazing and helpful when my car lost power all of a sudden while driving. They got it right in, gave me a loaner to use and were very professional and nice.
Salesman unprofessional from start to finish. Didn’t give me any information at all about the extra package that you can get which is added on to the payment, when he knew what I could afford. He didn’t even know that the model of my Elantra couldn’t hook up to Sirius radio. He said when showing me the car that it was equipped with it!!! Also didn’t tell me the exact day my payment is due. And they didn’t take the rest of my down payment and had to call me for it the day after ...
The Dealership has a good atmosphere of professionalism. Everyone does their job and makes things as easy as they can
Customer service was excellent. Offered us a loaner vehicle with out us asking. Jave always trusted us well.
Great people who put me in the best vehicle for my money and so friendly
Great job providing great service for the entire process.
Got my new baby. Hyundai number 6 and so proud to have this
Chris the salesman was very helpful in getting us the exact vehicle we were in the market for. Sebastian was very informative and made the signing process extremely easy. I would definitely recommend these guys over at Vision Hyundai!
Took my '23 Elantra in for annual interior/exterior treatment. I was offered a loaner car so I didn't need to wait at the dealership. They did a thorough job of cleaning inside and out.
I am very pleased with the service department was able to schedule me in without an appointment. I was taken care of and on my way in good time. Thank you
In person they were great, but the phone service hung up on me twice before I got through to a real person. And afterwards their automated system scheduled me for another appointment in 3 months which I didn’t ask for .
Awesome Customer service!! Phil Kyle and Steve are the shit!! 🤩🚘
Very professional employees took care of all my needs made sure I was comfortable and taken care of keep me informed
The sales representative as well as the finance manager were very accommodating and were friendly to work with.
I took both my vehicles in for interior/exterior annual service. Exterior of both vehicles looks great. At first glance, interior looks great too. However, looking closer, most nooks and crannies wee untouched. Staff were friendly. When service was provided for 2nd vehicle for interior/exterior treatment, I was provided a loaner vehicle so I didn’t need to sit and wait for service to be completed.
The staff were really polite all along and they really seem to know what they’re doing. I’d like to personally thank Phil and Sebastian for making this easy for me. I called them for the first time on a monday and took my car home on Saturday.
Questions like this are the reason people don't like completing these questionnaires. Sorry, I have to type more to get the minimum 15 words!!!
Mark in service was great. Told me I had a recall right away and took care of it fast. 10/10 service experience 🫶🏻
Very accommodating. We had a windshield wiper issue and they were able to fix it with no-notice service visit.
Had some recent warranty work done, service staff from scheduling to picking up the vehicle was flawless. Was great having staff so friendly and accommodating.
The service department got me in the shop the day I called and solved the issue with in an hour.
Amazing experience with Phill, he’s a great guy and knows his stuff!
John and Steve provided great service and did everything they could to get me the best deal possible. Love my new Hyundai Elantra. Would recommend to anyone looking for a new car
My sales person Phil was great! very personable and worked very hard to be supportive.
Salesman told me car was equipped with Sirius radio free for 3 months. I tried to connect to Sirius and was told car isn’t Sirius compatible. Not happy.
I find that each time I bring my car for a service there’s something that always missed. For example they’ll check off wipers, but then the wipers don’t work that afternoon or they’ll check off. Tires are OK and the next time I come in I need four new tires they checked levels all OK yet the antifreeze is almost gone. Those are just some examples, but everyone is very pleasant.
The service staff was more than accommodating in getting my vehicle in for service and setting me up in a rental car. Mark was very pleasant to deal with and answered all my questions.
This dealership was very welcoming and kind. This is the first time I have bought a car from a dealer and they made the process so easy and welcoming. Phil was my salesmen and he made sure we had everything we needed and wanted and took us to show many cars and worked with our price range.
Taylor was able check me in very quickly as well as lining up the loaner car. The work was done sooner than I expected. Everything was well done. I certainly would recommend the service at this location.
I had an issue with my blue link. I was given a quick appointment to get it fixed and I was given a loaner car (it was a warranty problem). Everyone was, and always is, very friendly and accommodating.
Sebastian, Phil, and Steven where great to work with and they hooked use up good!! Had a very pleasant experience buying from them! Great first experience buying a car from a dealership!
Worked with Phil and he was a dream of an awesome person! Sebastian was so helpful and handled most of the back work of it that Phil didn’t as he took me on a test drive and walking around looking at vehicles. Steve is the sweetest and definitely helped and made me able to walk out with the car same day! DREAM TEAM HERE!
Our salesperson Chris, Steve (financial) really went above and beyond in working the numbers until we finally decided what we were going to do. Don(?) who walked us through the closing was businesslike but also very personable. Everyone was very friendly and polite. I would recommend this dealership without reservation!
John was absolutely wonderful. Always available for any questions we had. He made the whole process seamless!
We liked the car and the knowledgeable sales person. There was a nice range of choices.
Had Inspection doon. Needed my horn fixed
This time was good. They finaly listened and addressed some of the issues we have had since day 1. I hope this continues. Greg Milino seemed very nice and actualy listened. Maybe this was a fluke because he was there. Our last visits they listened just to get rid of me. The service mgr spent time with me this time instead trying to avoid me because there were issues with the truck. I only came back for service to keep the waranty active. I did not figure i would ever buy another vehical from vision the way warranty and service treated ...
Jason and Chris are amazing!! Super thorough and answered any questions I had!!!
I appreciate the time and attention Chad gives to my vehicle and making sure it is ready for the road.
No more personal experience in service department. Don't even go over work done and charges.
Short wait. No pressure for additional services. Very friendly and polite staff. Clean waiting area.
They were kind and work done when they said it would be done I'm
My experience here was one of the best service visits I've ever had. I've been to many service departments in Los Angeles and just moved to the area. Will be coming back to Vision.
Very friendly people in the service department. It's very nice not to need an appointment for service because it's not easy to get through on the phone to them.
Went above and beyond to help me with my new car purchase. It was a pleasant experience.
One of the best car buying experiences I've ever had. Will definitely buy from this dealership again. To give you an idea of how much this review should mean to someone. I drove almost 5 hours to buy this vehicle. Everyone at the dealership was wonderful. They exceeded my expectations in every way. Everyone from Phil my amazing salesman who was amazing, to Jason the finance manager. They really went above and beyond. I highly recommend this dealership for all your car buying needs.
Very caring. Kind, empathetic helpful
The service department is the reason I take the time to go there instead of 3 other dealers closer to home. Tyler was absolutely wonderful explaining my issue, ordering part then scheduling service immediately when part arrived. A++ dealership
Even when I brought my car in on the wrong day,they still took care of my service without mentioning my ertor.
I stopped in without an appointment and asked if I could get an inspection and they fit me right in. Thank you for the great experience.
It was my first visit and I was impressed with nice facility and friendly staff
The employees were helpful and friendly. I would return for service next time my car needs it.
The service department is the reason I drive to this location instead of utilizing 3 other dealers closer to my home.
Vision Group is awesome. Jessica the Service Manager and Mark were very helpful and knowledgeable regarding my Genesis! They completed the work quickly. Excellent Service department.
The Service Dept was very friendly, timely and professional! They kept me up to date…thank you. B
I have been going to this dealership for 11 years. I used to trust them. Since the ownership has changed I have my doubts. I brought my car there in Oct. 2024. They said they did a multi point inspection ;changed the oil and the filter; added an engine oil additive; and performed an induction service and replaced both front sway bar links. I asked why they never suggested doing the induction service in the 11 years I had been going there. I didn't get an answer. When I took my car somewhere else to get the New York inspection done they ...
Even though I screwed up my appointment day, they accommodated me, no problem. Nice of them to do that. I've never had any issues with these folks. Been doing business with them for almost 20 years. Wow... makes me feel like an old guy.
Very concerned with the problem I had and worked hard to resolve the issues at hand.
The work was very good and professional. Only problem was the long delay for the parts.
Fast turn around for service. Horn stopped working, got in next day and done in an hour
Can't say i would recommend visiting the Canandaigua location. Service department doesn't do all they are suppose to do for a routine oil change. New sales manager isnt easy to work with!! We miss Brian who was easy to work with, friendly, and always followed through. This location has gone down hill. Employee turnover is really high, which tells me alot about upper management.
They are wonderful. Very courteous and accommodating. Service is also exceptional. I have had no problems in my car deals.
Very accommodating, quick to help and made buying as simple as possible. Everyone very helpful.
The guy was nice at the service desk The time for an oil change was reasonable
I was very impressed with how I was treated at Vision Hyundai of Canandaigua, they listened to everything that I had to say and took care of me 100%. My Hyundai Kona is driving great!
A very professional place, service is quick, and we were glad this time the music wasn't blaring!
The service was Professional and courteous and helpful and informative. Definitely exceeds the Henrietta vision
Friendly service. Done in a reasonable time. Clean environment. Easy to make appointments on line.
They took a nest out of my engine, they said they were behind 1 1/5 hrs but I was out 2 hrs. Great team
Did not fix problem with instrument cluster darkening. Third time in for the darkening problem and one time at another Vision Dealership.
Not trustworthy. Charged excessively for unnecessary repairs. Couldn’t explain the necessity when pressed. Lifetime free oil changes no longer honored. Will not return. Will not purchase another Hyundai. Will share my experiences with everyone i know, and anyone i talk to about cars
The Hyundai Tucson was fix the car runs better
It was very impressive and fast. The waiting room was very clean and comfortable. The gentlemen behind the desk were very professional as were the men who did the oil change
Great place to do business. Everyone was on the same page and went out of their way to take care of me
Chad and the entire service crew have been very helpful to me and my wife. We have had some unusual issues with a couple of our cars, and they have always diagnosed problem quickly and had it on the road again in no time.
Time to repair was quicker than estimated. Staff was helpful and friendly. They spent time answering a question that I had about my car, unrelated to the reason that it was in for repairs.