Customer Testimonials
Great job ! Very happy with Service. They alway do a great job and very courteous.
It took an hour for an inspection, with an appointment. Isn’t that a little long?
Great!
Great customer service and they always go above and beyond. Definitely will recommend to a friend and family.
I went in because my tire pressure was low in one tire and they took the tire off and found a leak. They fixed it quickly and I was on the road again! Thank you!
Always professional and efficient! Staff is upfront about the cost of service and explains the options. Wait time is reasonable. They are my go to dealership!
Excellent service without any problems. Very easy and friendly to work with. I will continue to use it for my vehicle service.
Always have a good experience. Kind and courteous people throughout the dealership I will continue to go there for service and recommend to others
Wonderful Experience. Britton was very informative and helpful. Loving my new car! Thanks Britton & Team!
Service was very satisfactory once they found my insurance for the covered services. Service tech was very friendly.
Friendly and honest. They do great work fast. I would definitely recommend getting your services thru Vision Hyundai.
great customer care along with quality work. They go the extra mile every time I bring my car in for service.
Service lived up to my expectations, timely, efficient, friendly and professional. More than happy to recommend them.
Could use some updates to the waiting area in the service department. We have had Subarus and Hondas and their service areas are much convenient and comfortable.
I live in Fairport and use the service department in Canandaigua because they have treated me with excellent service, respect and honesty. Highly recommended
Wonderful customer service ....I walked in without an appointment and they checked out my car !
Fast service, pleasant staff, performed all services, honored pledge for free NY inspection, waiting area clean, with TV & free coffee.
My salesperson Kyle Holmes was awesome! He answered all my questions and anticipated questions I didn’t ask! It was a great buying experience!
Always very knowledge and helpful. Employees are very polite and answer questions in easy-to-understand words.
Service Dept. Great. Sales, totally let me down. NOT HAPPY WITH THEM AT ALL! They may have f'd me out of getting a refund owed to me.
The service was excellent. The technician was knowledgeable and polite. I was very pleased with the speed and courtesy extended to me.
I found the service desk manager to be very good and appears to enjoy his job. The mechanic did a very impressive job, too!
Fixed what needed fixing and that’s all! Got a free loaner as well. Nice!
Service was great. The service was for normal maintenance and a recall. The staff was professional and everything was handled in a timely manor.
my service was great and I will be coming back again! everyone was very helpful and it was quick and easy to make an appointment over the phone!
Never any issues, things get taken care of and things are communicated well. If waiting or leaving the car it is still often ready very quickly
Vision Hyundai in Canandaigua has exceptional employees and, exceptional service. I'd highly recommend them to anybody in the market for a new or used vehicle.
Had some warranty work done, service was top notch, staff was friendly and accommodating. The service was done in an expedient manner. A great dealership
The service department is very thorough in that informs of all work that was and of future work that will be done to keep your vehicle in proper shape
Offered me a loaner car without having to ask. Service was done on time. Everyone was very polite and helpful.
The service personnel were very friendly and accommodating. Very smooth experience. Happy to do business there again.
Hyundai of Canandaigua provided excellent customer service. Service professionals did an outstanding repair. Thank you.
Everyone was professional and respectful. The part they ordered came in damaged. They initially gave me a loaner or the 4 hour repair that I ended up keeping over night. They were grateful for my patience and the repairs were satisfactory.
The maintenance on the vehicle was great. The woman at the service desk was short and borderline disrespectful to my step dad.
Great car and awesome staff - good experience overall!
Could not be happier they got me right in and right out. It was my first service and it was done perfectly.
I received great service from my Hyundai dealer in Canandaigua , NY. The service advisor (Malia Conklin) is always pleasant to talk to. She keeps me informed on the progress of my service. The technicians are professional and my car is repaired correctly
Great service and when they tell you something about your vehicle that needs to be done and they give you a right on quote.
I do not appreciate being forced to make a comment. You should not look a gifted horse in the mouth
I felt the service was very good. It was very easy to schedule an appointment and check in very efficient.
The staff at Vision is like no other! I was greeted by Kyle one of the salesmen, he was fantastic! He organized everything I needed done with the service department. It was honestly the easiest service visit I’ve had especially without an appointment. They were beyond accommodating and very attentive which I enjoyed!
I have purchased many cars in my life my experience at Hyundai was great mainly because of the finance manager mirna made the process very easy and Kyle was also good will be back
The service department is efficient and the people are friendly the helpful. They respected my needs and my time.
I love Vision. They treat me like I’m important and explain everything! The nicest dealership I’ve been to!
I’ve been a customer for over 10 years. They always treat me with respect and kindness. The service is wonderful and I trust them when they recommend service needs such as tires, brakes etc. they are the only place I take my car. Thank you
Everyone was very friendly helping out with questions I had about the vehicles and other things
This is the fourth car I've bought at Vision Canandaigua. My husband, son & son in law have all been Vision customers. I highly recommend!!
I bought my Santa Cruz in Florida last year but live 1/2 year in upstate NY. Visions Hyundai is the place I trust to take it for services. It is a place where I can trust to do the job right.
Fitted me in on short notice, clear communication about car's problem and recommended remedy's
Jason and Brendon were amazing.
The time spent waiting for my car was minimal, and passed quickly. The car was ready sooner than I expected.
I had left a review on Google yesterday, but I would like to leave another one too. I believe this is probably one of the best dealerships I’ve been to for the service department. The girl that helped me was very honest and caring about what was done to my car. I wish I could recall her name. I felt that I was not told to have something fixed that wasn’t necessary. I think it’s honest service department. I have not purchased a car there as my car is 10 years old and I still like it. Someone ...
This is one of the best auto service departments I’ve ever been to. I did not purchase my car from this dealership, but every time I’ve gone in, they’ve treated me like I have. Always fair price for repairs and never tries to upsell me With a repair I did not need. The staff is wonderful as soon as I walked in. I forgot the long young ladies name who was behind the desk when I walked in, but she was very helpful and patient
I bought two cars here and I've been very satisfied my $3,000 warranty that I bought in addition to the regular one his really suited me well I got that from ed. Malaya at the counter has always been nice and I meant Mark yesterday he was very excellent and got back to me and helped a woman with her wheelchair and he was very excellent. Kyle worked on my car and I was pleased with him also. I drive there from Rochester I like it so much Courtney at the cashiers office is so so wonderful every time I ...
The front desk assistance from Malia and Brianna is exceptional. the service team does excellent work as always. Thank you
Pleasant and very timely service. I have purchased four Santa Fe's here and definitely would again
I was a bite surprised when I’ve only had the car 4 months and it needed service already. But I’m very thankful that it is covered under my warranty. All cars should have a great warranty like Hyandai has!
Thoroughly explained issue with my car, fixed it and will do a follow up soon
I bought a 2024 Touson. I drove it off the lot and the breakers pulsated. I called the service center and was given an appointment for 2 weeks away to even look at my new car brakes
They took my car back fast and addressed the issue quickly making it a quick in and out.
Jeff Arnold was a pleasure to deal with he helped me to get into the right car that fits my budget
The lady behind the counter was very helpful in addressing our needs. My only complaint is when you call service department no one picks up. When I go online to make an appointment no one confirms the appointment.
I went in for an oil change and spice my vehicle was four years old she suggested more maintenance items. Got everything done in two hours and now I’m good for another four years except oil changes.
Service was fast even for a late afternoon appointment. Everyone was kind, friendly and helpful.
Phillip Meek was very good at his job. He knew his job and went through all the steps to help us in the sale. Very courteous and thoughtful with every move. He made wonderful points about the vehicle we were interested in. We definitely will purchase from Phil again and we have already shared with friends about his saleman qualities.
Jeff Arnold was very friendly and explained everything I needed to know about the car we purchased. He was very helpful showing my Granddaughter every thing also.
Simply the best, excellent customer service and great products. I will bring my vehicle back to Vision Hyundai every time.
Significant improvement in customer service from March and ongoing issues with no response. Much appreciated
Thank you for your fast service. Jess was helpful and easy to work with this summer on our stay.
Service is fast and friendly. Don’t mind the drive in from Rochester. Highly recommend.
I had a lot of work done and spent a lot of $. I asked to have my windshield washed. Told it would be done. It wasn't. I would have liked the sticker for showing me when my next oil change is due. No sticker. Front desk was very nice though.
The service employees are accommodating, helpful and always friendly. We always prefer to take our Santa Fes there.
You people did a awesome job on my car want to thank you very much
Milia and the others at the Service desk were extremely helpful and managed to fit me in to their busy schedule and resolve the issue with my car in a very timely manner. I cannot thank them enough for their help.
First walked in Meeting Thomas; Very Helpful and Knowledgeable, Friendly and had Focus on what we were thinking we wanted. But this was our first shopping day; we really wanted to look at other cars. So, unfortunately; we left. Bad idea! We did go and look at other -4 cars, but None were as good as what Thomas helped us with. So, we decided we should go back to Canadaguia Vision. But Thomas was out that day: And were Lucky to Meet Phil! Phil got out a Palisade. Unfortunately, the Palisade Thomas had shown us had been purchased. Phil showed ...
Called and spoke to Jeff 1day, made an appointment to see him the following day. Upon arrival, Jeff had already had the keys in hand for the vehicle we had discussed the previous day. Jeff greeted us, introduced us to the manager, and showed us to his desk while he went to get the car. We took the car for a test drive, and returned to chat with Jeff, we acturally realized we wanted more options so Jeff went and got a different car. This was the car we wanted and we were able to settle on a price. I ...
If you looking for a great dealership and an excellent Salesperson, visit Vision and ask for Jeff Arnold. You won't go wrong. Dedicated to finding you the right vehicle at a good price. He will go the extra mile.
Such a great experience and value. I couldn't be happier with the team and especially my sales rep Jeff!
Jesus, Mirna, and Phil were all great to work with. Especially during the end of the month sales rush! Great job all!
Britton was wonderful to deal with from his professionalism to his knowledge and personability. The whole staff at Hyundai Canandaigua made our experience a pleasant one and we would definitely do business with them again!
We've used Vision Hyundai before, so it was a given we would return there when we needed to replace a vehicle. Jeff Arnold was a great salesperson to deal with. Thank you!
Bought a new car. Good deals too be had.
Sales department staff are knowledgeable and helpful, but overly aggressive. Messages sent to the service department somehow are taken as sales inquiries. Service department staff are very helpful and knowledgeable. What struck me was that they remembered me even though I've only been here once. That demonstrates a concern about customer care that I admire.
I was pleasantly pleased with the excellent experience I had with Jeff Arnald and all of the other staff members at Vision Hyundai of Canandaigua. I was treated with courtesy and respect. The staff were knowledgeable and helpful. They bent over backwards in order to make sure that I got what I wanted and was satisfied in every way. I would highly recommend Vision Hyundai and will do so to my friends and family.
everyone is super friendly and a great environment!
Low pressure sales experience. Our salesman, Britain, worked very hard to get us in the right car for us.
Recently purchased a Santa Cruz from Vision Hyundai Canandaigua, Eddie was my sales rep. and he was definitely prioritizing proper customer service! If I had any questions about the history of the vehicle or questions of vehicle perks Eddie was quick to find out the information he did not know off hand and on the information he did know he was very knowledgeable. Due to the service provided by Eddie, I would highly recommend others with with Vision Hyundai!
NO I DO NOT RECOMMEND THIS DEALERSHIP. THEY NEVER ANSWER THE DAMB PHONE. WHEN YOU LEAVE A VOICE MAIL THEY DON'T RETURN YOUR CALL!! I DON'T KNOW HOW THEY STAY ON BUSINESS. THEY WOULD HAVE MORE BUSINESS I BET, IF THEY ASWERED THE DAMB PHONE OR RETURNED A PHONE CALL!!
I would like to take the time to thank my sales consultant Eddie Stebbins he made everything super easy. He listened to everything that I was looking for in the vehicle. I ended up in the perfect vehicle 2024 Hyundia Palisade Calligraphy. I would highly recommend Eddie Stebbins for any vehicle needs.
I couldn't be happier with the service we got from Phil Meek!! We worked with him over the phone to buy the car long distance and he made everything super easy and smooth on our end. I flew in from SC to pick the car up and he went above and beyond by coming in on a Sunday to meet me to pick it up!!! 10 out of 10, I highly recommend Phil.... great customer service and awesome guy!
What an amazing sales and finance team they have. They were huge help with all my questions. Jeff was an amazing sales person, Alan was a great with getting my loan and both were a pleasure to work with. Thank you Vision Hyundai Canandaigua!
They were fast at helping me with everything and they answered all of my questions, it wasn’t stressful at all
I can not say enough about the sales representative Eddie Stebbins. I have bought a few Hyundai vehicles from Eddie over the years. Having said that, Eddie stepped up to the plate recently to help me with finding out the status of my recently acquired 2013 Elantra from Vision Hyundai. Even though I did not purchase the Elantra from Eddie earlier this month, he did not hesitate to do the leg work to find out what was happening with my vehicle that was in the service area for a possible engine replacement. I don't live near the dealership, so I ...
Give a little better explanation of options on vehicle. Other than that a good experience
We visited 4 dealerships in one day, yes took 7 hours and was tiring. But, I knew the Tucson was the correct choice as I drove away in my trial drive. Stanford made a deal with us I couldn’t refuse (including a great offer on my trade in) and Jeff, our salesman was awesome, checking in to make sure we were happy with our purchase. I really enjoy the car and am very happy with my choice. A+ to the Hyundai team in Canandaigua.
The people over at vision Hyundai @ Canadaigua were very attentive to our needs and found us what we wanted in our budget in reasonably quick time. Tom was great even touching base with us as and answering all our questions will likely come back for our next vehicle.
This will be my 4th vehicle that I have bought and I believe that Ed sold me 2 of the 4. He was very receptive to my thoughts and concerns. Then we had to finish our deal up with Al. He too was great working with answering all of my questions and concerns I had. Would definitely recommend.
Phil Meek and Mike Trevino were terrific to work with. We’re happy with our Palisade!