Customer Testimonials
All the staff were knowledgeable and professional during our interactions. I was able to trade my lease for a new lease on a 2026 Tucson.
Eddie and Dan did a good job
Always pleasant I drive an hour and a half to come to this specific dealership due to the professionalism and care that Joe and his team bring.
We loved our sales man Phil’s Meek’s and the service center was a little touchy for my first oil change because they said every 5000 miles I had to have one and I got mad because I do a lot of highway travel and the finance department told me me 7500 to 10000 miles when I bought the oil change programs but all good now because my second oil change the put it back to 7500 miles .
With all the dealerships I’ve been to, I would give this dealership a 10. They will work with you and get you a great deal and price.
We've been a customer of this dealership for years---great sales team & service department - - keeps us coming back!!!
I replaced my day running light bulbs and now one of them is out Failure
I came in for an oil change and a tire repair. He ordered me three new tires for the vehicle and I am having them put on tomorrow
Always great customer service and takes the time to listen on what is going on
Chad kept me informed regarding the estimate from my insurance coverage. The Insurance first estimate was incorrect and had to have the insurance adjuster reevaluate the cost. Chad me upto date. My insurance company told me that they don't use Vision Hyundai but I told them that I only had them work ony car for the past 8 years. Thank everyone for me!
They take very good care of my Tuscan. Very respectful, knowledgeable and great to deal with.
Came in for 7500 miles service. While my vehicle was not quite ready when requested, it was due to being short staffed and Chad made sure that things were made right.
Your service guy at desk is amazing ing knowledgeable, efficient and courteous. What an asset to Vision!!
Eddie and David are amazing. So helpful and great to wok with. Love them.
Loved the video report... Every staff member courteous and friendly Appointment and location was convenient
Very good selection of vehicles to choose from. Friendly sales crew who were helpful in choosing the right vehicle
Quick service, kept me informed I would recommend them to others if they need service
Mark was incredible as usual got my vehicle in and out and all work done perfectly Another great service visit
In the emergency I was in they were calm cool and collective and got me in as soon as they could
Excellent service as always I did not have an appointment but Chad fit me in.
Quick service. Clean and quiet waiting area. Friendly workers. I really like the coffee machine
I always receive great service. Always pleasant and very helpful. I've been a customer since 2010. They always have provided great customer service.
Got the car I came for
John and Dan were great in getting me in my 8th hyundai
They are courteous, efficient with pleasant disposition. Work was done swiftly without any delay. A nice place to wait for your car to come out of service area
I had been very disappointed in the past. The regional manager intervened and allowed me a loaner. The staff was very good at assisting me with this most recent visit.
Was super friendly and very helpful gave us options and ended up getting us exactly what we wanted at a fair price
prompt, got us right in we added a tire rotation their busy schedule. Very pleased
Great people, good location, honest service. Have brought my car to them for service since I bought it there 6 years ago and will continue to go back.
Respectful courtesy kind friendly and honest Everything about our experience was wonderful no complaints as well as looking forward to buying our next vehicle from you
Had a great experience with John, my salesperson, Steven the GM, as well as the business manager. It was a smooth, fast, and haggle free experience, and I would recommend working with them, especially John, who spent a lot of time going over the tech and helping me set everything up. 7 stars out of 5!
Always great customer care and service. Staff members are there quickly to take such excellent care of their customers
Friendly, beyond gracious, I can't be more thankful for the thoughtful service. Would highly recommend vision
Great vehicle with a great experience and friendly staff
Chad added me to their schedule after I had mistakenly made it at the wrong dealership. Thank you Chad for taking such good care of me.
I went in for an oil that they fit me in for an oil change the day before a long road trip while there the found a problem with my breaks , Chad went above and beyond to get my car ready by the end of the day . I was so grateful as we had a family emergency that ment I couldn’t use my wife’s car and I had to have a safe car to drive to NJ .
Friendly, yet professional. Like the video after the service. Wouldn't hesitate to have any work done here
He communicated well & was able to get us a loaner while our car was being worked on
No pressure - very laid back & fast I would highly recommend them to family and friends
Excellent treatment by Colby, Sebastian and Dan. Highly recommend Vision Hyundai. Colby took great care of us with in a no pressure, friendly manner.
The associates in service, Chad, Joe and Mark were very professional, courteous and efficient. Fantastic
The new ownership has made a big positive change to the service department. It's a very large improvement in treatment of the customer.
Very great service and most friendly people.
Tech found leaking drive drive shaft. Hyundai immediately ordered replacement parts required, notified me of problem and advised car would be completed the next day. It was in fact completed the next day as promised and dealership picked up the tab for oil change and tire rotation. Thank you
I am very pleased with my experience at Canandaigua. I contacted them via email, and they were very diligent in providing a quote for the vehicle I was interested in. The negotiation took about two weeks while I compared their quote with other dealers’ quotes. The whole deal was via email. After we agreed on a final price, I went to their finance office to just sign and pick up the car. They even had my new car waiting at the door with a giant red gift ribbon bow. I really appreciated the nice detail. As expected, Mr. Roque at ... Read More Google - Oct 4, 2026
I was waited on right away. Service reps were very courteous. I wish the reps had asked me to have my nys inspection done at the same time. It would have saved me making another appointment
Our experience with this dealership was truly seamless from start to finish. The team, but especially Mark, was professional, attentive, and made the entire process easy and stress-free. They were transparent at every step, which made us feel confident and well-informed throughout. What stood out most was how trustworthy they were, just genuine guidance. It’s clear they value honesty and customer satisfaction above all else. We would highly recommend them to anyone but especially our friends and family.
Staff is informative. I love the videos and comments made by staff on work completed and programs available to keep car in shape.
Very fast and friendly. Handled a situation for me that I had been struggling with else where for months. Very grateful
Quick, fast, knowledgeable, dependable and courteous what more can you ask for. All the staff was pleasant and considerate.
Very cordial and friendly. And the whole appointment was less than an hour. Professional service
Dealing with Mark Jenkins in service dept was wonderful. He kept me updated and really went the extra mile to make sure my car was being fixed correctly. He listened to what I had to say and was very friendly and professional!!!!
David, phil, steve and Sebastian were super helpful. Great service here!!
David and Phil did a great job and were very good to work with!
Very helpful The job was done in a very good manner Would take my service there
Great job with oil change and tire rotation. I was very pleased. Keep it up!
David,steve and Phil did a good job
David Roque and Phil Meek did an excellent job and Steve Mansfield also was very instrumental in helping us and making us feel very comfortable with this purchase. A wonderful experience
Svc rep was very friendly and helpful and correctly activated my extended warranty details. Very pleased.
Very responsive and good at explaining issues Kind and helpful when I couldn't understand what was needed at first
Expedited service friendly. Understanding No 1 2 3 4 5 6 7 8 9 10
Kind courteous listened to our needs and concerns. No pressures to make choices Extremely helpful
It is always a pleasant experience when I visit this dealership for all my vehicle needs
Lily made our purchase of a certified preowned Hyundai easy and enjoyable. Shw was very helpful and positive throughout. I had to move quickly on buying a car to replace the one damaged by the tornado. She worked with us on Labor Day and i was able to pick it up the next day. If you want a superb buying experience, visit Vision Hyundai and ask for Lily!
Mark had everything ready when I walked in, he knew exactly what I needed done, and he provided me with a nice loaner for a few hours.
Vision is amazing, they make sure that what I ask for is done and makes aure I k ow everything they do.
They were quick to respond and get me in and took care of all my needs.
I definitely like having my car serviced at Vision Hyundai. The service department staff is easy to work with.
Their use of a video to show you exactly what's wrong with your car is great!
I purchased a 2026 Tucson from Vision Hyundai, Canandaigua several days ago. I was very impressed with Lily’s expertise, thoughtfulness and kindness throughout the entire process. I recommend her highly as a considerate, personal and professional saleswoman. In every step of the process I was listened to, given terrific suggestions, and felt no pressure. Vision Hyundai is a great dealership, has an excellent sales department, and finance office. It truly was the best car buying experience I have had in my 65 years.
I'm usually in for an oil change every 6 weeks , which is more than usual due to long commute to work. I'm only able to get in on Saturdays and Chad is very accommodating when it comes to getting me in and does a good job of getting me out in a timely manner.
Chris and David are absolutely incredible!!
Great These guys are great- they sold me a lemon and whenever my car goes in the shop they give me a loaner- they also had to install a brand new engine- Awesome! Love driving life on the edge
He also supplied me with a quote for front bunker repair/fix - not included in the panel repair my Palisade was at Vision Hyundai for. He went out of his way to take care of me. Thank you
The Service Department was very busy. It shouldn't take 2 hours for a NYS Inspection! I wanted to ask them to check my drivers side rear tire, but I didn't have any more time to wait. And they are supposed to do a 100 point check of my vehicle including filling the tires with air, and that wasn't done either. I was quite disappointed, but I had another appointment to go to.
Fastest service yet The service was faster than the others and the service rep was so friendly
Excellent, professional and communicated clearly when reviewing what was completed with my car. He answered all my questions and I felt he put customer care first. Overall, very happy with the service
Oil change and tire rotation and running behind due to limited staff. Chad kept me updated throughout the process and urged me to review the video.?
Thankyou everyone, at Canandaigua Hyundai; esp Mark, financial office lady, and all the excellent mechanics. Your good work, and expertise; got my 2013 Elantra GLS's yearly inspection, oil change, and tire rotation done this morning..Yayyy,, see you all again next oil change. Thankyou 🚗 and kindest of regards.. 🍪 🍪
The guy at the desk as very nice and helpful and I appreciated the video I received. I didn't have to wait too long either which was great.
The people at this dealership are very helpful. They very quick to get you in and taken care of.
They were so helpful and polite. They put me in a perfect car that I’m very satisfied with. I’ve had no problems. They’ve been very great to me every problem I’ve had they’ve taken care of immediately.
Super easy to work with, was able to fit me in to their schedule easily, very professional and kind.
David and John are on point most painless experience of my life
After two attempts to have an intermittent noise diagnosed and repaired, Harrison Hicks listened to me and assured me they would figure it out. And they did. I am so pleased and appreciative of Harrison's commitment and follow through with my concern.
Is a great dealership. Always have excellent customer service and service is excellent. Everything was EXCELLENT.
I had been trying to get a very intermittent noise in my car diagnosed and fixed for over nine months. The noise never happened when service would drive it. Harrison Hicks, Assistant Manager in the service department listened to my concerns and assured me they would get to the bottom of the noise. And that is exactly what happened. Service identified something in the swaybar assembly that needed replacement. Everything that he described it would be affecting validated what I had been experiencing. Harrison explained in detail what they did and what to expect. I could not be more pleased. ... Read More DealerRater - Aug 31, 2026
Harrison by far was the best service advisor I have ever dealt with at Vision Hyuandai!!! 10 plus stars for Harrison!!!
The service advisor was very friendly and efficient. Our service was done in a timely manner and to our specifications.
Once everything was fixed, the experience was perfect. But I had to wait an extra hour after coming to pick up my car. The tires were not changed when I told the dealership I wanted two tires, so it was an extra long wait.
Above and beyond We ended up waiting 2 1/2 hours for an oil change and inspection due to wrong parts, but we were well compensated.
Very good service. 100% better now with new people. The two new guys were great.
I had been trying to get a very intermittent noise in my car diagnosed and fixed for over nine months. The noise never happened when service would drive it. Harrison Hicks, Assistant Manager in the service department listened to my concerns and assured me they would get to the bottom of the noise. And that is exactly what happened. Service identified something in the swaybar assembly that needed replacement. Everything that he described it would be affecting validated what I had been experiencing. Harrison explained in detail what they did and what to expect. I could not be more pleased. ... Read More Google - Aug 29, 2026
Mark was incredible at getting me the right things for my car, and getting the car in the best condition as quick as possible. He was fantastic and treated us incredibly well!